Privacy Policy
Last updated: February 2026
1. Information We Collect
We collect personal information that you provide directly to us when creating an account, entering competitions, or contacting our support team. This includes your name, email address, phone number, date of birth, postal address, and payment information. We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and browsing patterns through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to provide and improve our services, process competition entries and payments, communicate with you about your account and competitions, send you marketing communications (where you have opted in), verify your identity and eligibility, comply with legal obligations, and prevent fraud and ensure the security of our platform.
3. Data Sharing
We do not sell your personal information to third parties. We may share your information with trusted service providers who help us operate our platform (such as payment processors and email providers), legal authorities when required by law, and prize delivery partners when you win a competition. All third-party service providers are contractually required to protect your data in accordance with applicable data protection laws.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain certain information as required by law, to resolve disputes, and to enforce our agreements. When your data is no longer needed, we will securely delete or anonymise it in accordance with our data retention policies.
5. Your Rights
Under DK GDPR and the Data Protection Act 2018, you have the right to access your personal data, rectify inaccurate data, request deletion of your data, restrict processing of your data, data portability, object to processing, and withdraw consent at any time. To exercise any of these rights, please contact our Data Protection Officer at privacy@windkzone.com.
6. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, access controls, and staff training on data protection. However, no method of transmission over the internet is 100% secure.
7. International Transfers
Your personal data may be transferred to and processed in countries outside the Denmark. Where this occurs, we ensure that appropriate safeguards are in place as required by DK data protection law, including standard contractual clauses approved by the Information Commissioner's Office (ICO).
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at privacy@windkzone.com or write to us at WindkZone Ltd, , Denmark. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled.